How we handle your information

We may collect personal information such as your name, email address, phone number, course enquiry details, account information, and any information you submit through our forms. If you enrol in a course, payment, login, and course access may be handled through third-party learning and payment platforms such as Thinkific and payment providers.

We use your information to respond to enquiries, provide access to courses, manage student communication, improve the website, send course-related updates, and support the learning experience. We may also use limited technical data, such as browser information and website usage, to improve site performance and understand how visitors use the website.

We do not sell your personal information. We may share limited information with trusted third-party providers who help us operate the website, process payments, manage course access, send emails, host content, or analyse website performance. These providers are only used where necessary to deliver our services.

Payments are processed securely through third-party payment providers. Lum'ah Lughah does not store full payment card details on its own website.

Cookies may be used to improve website functionality, analyse usage, and support a better user experience. You can manage or disable cookies through your browser settings.

You may request access to, correction of, or deletion of your personal information by contacting us. You may also unsubscribe from marketing communications using the unsubscribe link in our emails, where available.

We take reasonable steps to protect your personal information, but no online system can be guaranteed to be completely secure.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, please contact us at:
info@lumahlughah.com